The manager lady on day shift always very good to me and helpful. Now the pharmacy took a week for my medicine came in. And no need to drop off a prescription you will have to wait still.
I call in my refills a day in advance. Often planning to pick it up hours after they say it will be ready and still wait. Drive thrus are supposed to be convenient and ya wait 15+ minutes per car. I've been here almost 30 minutes and moved up one car. Last month a gave up and went in and waited 45 minutes.
Very friendly and helpful
Update: waited in line for 45 minutes to be told my meds weren't ready yet. Meds that should have been done the day before.... But I never bother coming the same day cause it's never ready. They asked me to go to the back of the line and maybe it would be ready when I came back through. I left to run a few more errands. I am now back 2 hours later... only car in line and apparently my pickup is still not ready.
Consistently late with refills, even when done a day or two in advance. One day I showed to pick up one I had ordered the morning before, and it still wasn't done, because they were "running a little behind". The last two refills that I picked up - one was never billed to insurance, and they shorted me a week's worth of pills, which I didn't realize until I ran out early at the end of the month. The other one, they tried to tell me I was trying to pick up two weeks early, when it was only two days - I had to call my insurance and they confirmed the pharmacy's mistake. Very frustrating. That will be my last visit.
Picking up a prescription, terrible wait time.....4 pharmacy techs and only one person running the counter..been here 30mins waiting.....will be going elsewhere
Rite Aid is a US Pharmacy based in New Salisbury, Indiana. Rite Aid is located at 1673 Hwy 64 NE, New Salisbury, IN 47161, USA.
Please contact with Rite Aid using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Rite Aid opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.